Is your roof leaking, missing shingles, or has been damaged by recent storms? Are you worried about how to find the best roof repair company in your area that will give you an accurate estimate and be trustworthy to make the necessary repairs? Knowing the right questions to ask before you hire a company will help you determine which company is the best to hire and get the job done right.
Here is a homeowner’s guide to the questions to ask before hiring a roof repair company.
Are you Licensed, Bonded, and Insured?
To ensure your property—and those who live in it or work on it—are protected, you need to choose a roof repair company that is licensed, bonded, and insured. If you’re worried the company is not, make sure you ask for proof rather than just taking their answer at face value. A reputable company will always be willing to show you their license and proof of insurance.
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Do You Offer a Warranty?
Some roofing companies will offer warranties on their workmanship or on the product they install. Ask for details of any warranties they offer so you can compare them with other contractor warranties.
What is Your Repair Process?
Knowing what to expect when having your roof repaired is important. When choosing a company, ask what their repair process looks like. How do they protect your property during the repair? Will they have vehicles or equipment in your driveway or on the street in front of your home? How many people will be on your property and for how long? How soon will they be able to start? Knowing the answers to these questions will help you choose the company that fits your needs best.
Are You Locally Owned?
Every homeowner has heard of ‘storm chasers’—companies that are not local and go from place to place depending on where bad weather hits. While not all of these companies are disreputable, it’s always best to go with a company that is locally owned and operated. Not only are they more established and entrenched in the community, but they also provide peace of mind that you will have someone local to talk to should something go wrong or you have questions.
How Many Reviews Do You Have?
Online reviews on platforms like Yelp, Facebook, and Google can help you determine what past customers have thought of a roof repair company’s work. Though it’s not uncommon for even the best companies to have a few bad reviews, it’s always best to look for a roof repair company that has a majority of five-star reviews.
What Are Payment Terms?
It’s always a good idea to know if you need to pay at the time of repair, if you will be billed afterward, or if you need to pre-pay. If your repair job is extensive, you may also want to ask if they offer a payment plan. Insurance taking care of the bill? Ask them how they plan to work with your insurance company.
Choosing the Best Roof Repair Company
Once you’ve asked all your questions, make your final decision by asking for a free estimate of your repair job. Though you shouldn’t decide on price alone, this is a good determining factor if all other aspects of the companies you’re trying to choose between are similar.
